performance management Archives - Laurel and Associates Ltd

Picture of Deborah Laurel, short white blonde hair, blue eyes and glasses, smiling, wearing a dark blue jacket

Tip #1034: How to Help Managers Who Don’t Manage

In previous Tips, we looked at the three major reasons why managers don’t manage: they are uncomfortable with their role and responsibilities; they lack confidence

July 9, 2024

A yellow post-it note has written on it: What do YOU expect? The post it note is on a surface with some pens, two paper clips, and two crumpled pink and yellow post it notes.

Tip #1029: Five Strategies for Setting Performance Expectations

Managers need to set reasonable and achievable expectations for the work that their employees perform. These performance expectations should be specific, objective, observable, measurable, realistic

June 4, 2024

Tip #1025: Wait Before Blaming Employees

After 45 years of working with leaders in national and international for-profit and non-profit organizations, my mantra continues to be that it’s the leaders’ responsibility

May 28, 2024

Tip #1025: Wait Before Blaming Employees

After 45 years of working with leaders in national and international for-profit and non-profit organizations, my mantra continues to be that it’s the leaders’ responsibility

May 9, 2024

Supervisor-Friendly Performance Management

Customized Training Program Lengths Available: One-Day This one-day skill-building participant-centered workshop is designed to be an introductory program for individuals new to the role of

May 2, 2024

How to Conduct a Performance Appraisal Interview

Customized Training Program Lengths Available: One-Day This one-day skill-building participant-centered workshop is designed to assist managers and supervisors in improving their abilities to conduct both

May 1, 2024

Tip #1003: The WHY and HOW of Difficult Employee Behavior

If we want to manage difficult employee behavior effectively, we need to know WHY the person is acting out. Once we know WHY the employee’s

November 21, 2023

Tip #993: Why Employees Don’t Perform- and What to Do About It- Part Two

In Part One, we considered whether there were system barriers (Step #1) or circumstances beyond the employee’s control (Step #2) that interfered with the employee’s

September 12, 2023

Tip #992: Why Employees Don’t Perform- and What to Do About It- Part One

When an employee does not perform well on the job, the tendency is to immediately point a finger at the individual as being either incompetent

September 5, 2023

Tip #912: Training Won’t Solve Everything. Make Sure You Have the Right Target Audience.

“There is no magic wand that can solve our problems. The solution rests with our work and discipline.” Jose Eduardo dos Santos If you’ve ever been responsible for scheduling

February 28, 2022

Tip #905: What if you could stop blaming employees for poor performance?

“Put a good person in a bad system and the bad system wins, no contest.” Dr. W. Edwards Deming A female employee of a metro

January 10, 2022

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