Banking Curriculum Design

Deborah Laurel  has more than 10 years of experience designing  specialized banking educational programs, creating facilitator guides and job aids, and training the trainers who provide banking education.

Working in collaboration with W. Gene Coburn, Vice President, Corporate Learning and Development Manager, she has designed curriculum  for a variety of banking topics for Citizens  Bank, including:

  • New Citizens Orientation Training
  • Branch Manager Conference Design
  • Business Owner Banking Elements: Reviewing Business Financials,
  • Understanding Cash Flow, and Product Knowledge
  • Branch Operating Model
  • Becoming a Trusted Advisor [The Perfect Sale]
  • Making a Positive Connection
  • Coaching With Confidence
  • Right Job Right People
  • Elevate the Average
  • Leveraging Sales Management to Maximize Results
  • Leveraging Tactics for Specific Client Segments