Tip #881: Developing Conversational Capacity
This Tip is about how managers can develop conversational capacity to handle difficult and challenging conversations. I recently attended an excellent webinar with Craig Weber
July 12, 2021
This Tip is about how managers can develop conversational capacity to handle difficult and challenging conversations. I recently attended an excellent webinar with Craig Weber
weOur new normal is very complex. I thought I would try to describe it using some of the new words that I’ve learned (Remember how
This tip discusses five steps to make learning stick so that 80% of training participants will retain and apply what they learned. Is it enough
“Learning is not the product of teaching. Learning is the product of the activity of learners.” John Holt Pedagogy focuses on how children learn best.
It doesn’t matter if you are conducting a meeting or facilitating a workshop that is face to face or virtual. Its success depends upon participant
“Let’s call them real skills, not soft.” Seth Godin I’m tired of the false distinctions that are often made between soft skills and hard skills.
There may be times that an open conflict will occur in a meeting that you are facilitating. There is nothing wrong with conflict in and
The importance of questions has often been validated. “To ask the right question is already half the solution of a problem.” Carl Jung Albert Einstein
In the last Tip, I shared virtual learning activities for developing preprogram content, starting-before-you-start, and helping participants minimize distractions. All were drawn from Cindy Huggett’s
I recently conducted a full day virtual class using the WebEx Training platform and it was a virtual training nightmare. It didn’t go well. The
“Coming together is a beginning, staying together is progress, and working together is success.” Henry Ford Volunteers from the Madison Chapter of the national Association
“There can be no learning without action, and no action without learning.” Reg Revans We are creating a list of activities that the employees of
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