Tip #881: Developing Conversational Capacity
This Tip is about how managers can develop conversational capacity to handle difficult and challenging conversations. I recently attended an excellent webinar with Craig Weber
July 12, 2021
This Tip is about how managers can develop conversational capacity to handle difficult and challenging conversations. I recently attended an excellent webinar with Craig Weber
weOur new normal is very complex. I thought I would try to describe it using some of the new words that I’ve learned (Remember how
The importance of questions has often been validated. “To ask the right question is already half the solution of a problem.” Carl Jung Albert Einstein
“You, your leaders, and your investors are interested in learning only insofar as it improves performance and gets business results.” Michael Dulworth and Frank Bordonaro
I recently conducted a full day virtual class using the WebEx Training platform and it was a virtual training nightmare. It didn’t go well. The
“There is little success where there is little laughter.” Andrew Carnegie Years ago, as I was preparing to go into an interview, a co-worker warned
There are kinesthetic activities that can be used to get participants up and out of their seats during virtual presentations. Six that immediately come to
This tip explores what Matt Casey calls lazy management, which he advocates is better than management training. According to Matt Casey, the author of The
“Organizational culture is not what’s written on the walls as posters. It is what is spoken, felt and done between the walls on the floor.”
Neal Goodman has written a very thoughtful article that identifies Ten Steps to Overcome Unconscious Bias. If you haven’t seen the article, I think his
“Teachers can’t simply take a face-to-face lesson and put it online and expect great learning to happen.” Callie Bush Like many of you, I’ve been
Problems Creating a Virtual Program on Skype for Business I had an interesting virtual challenge this past week. A client wanted me to develop a
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