Blog - Laurel & Associates, Ltd TM

A colorful picture with vertical blocks that each explain what ADKAR change model means: Awareness, Desire, Knowledge, Ability, Reinforcement

Tip #1036: The ADKAR Model of Change Management

Change happens at the individual level. In order for a group or organization to change, all individuals within that group or organization must change. This

July 23, 2024

Male white professional with head bent, holding a sign saying I quit, with a box of his things on his desk ready to leave with him.

Tip #1035: Can You Live with the Consequences of Poor Managers?

“People don’t leave bad companies, they leave bad managers.” Marcus Buckingham. Most managers aren’t born bad. “Too often, the title of manager is doled out

July 16, 2024

Picture of Deborah Laurel, short white blonde hair, blue eyes and glasses, smiling, wearing a dark blue jacket

Tip #1034: How to Help Managers Who Don’t Manage

In previous Tips, we looked at the three major reasons why managers don’t manage: they are uncomfortable with their role and responsibilities; they lack confidence

July 9, 2024

Two women seated at a desk, the older woman with white hair and glasses is explaining a document to a younger woman with long black hair.

Tip #1032: Do Your Managers Lack Confidence?

Some managers avoid making the difficult decisions because they are afraid of making a mistake. They lack confidence in their ability to assess a situation

June 25, 2024

Young white female manager in black jacket and white blouse is sitting at her desk with her head in her hand looking confused as she reads a document.

Tip #1031: Are Your Managers Uncomfortable in Their Role?

I was teaching a class on supervisory skills to newly promoted managers. After hearing about the responsibilities inherent in the position, one manager came to

June 18, 2024

Smiling young black woman seated and shaking hands with a white male in a suitjacket.

Tip #1030: Stop Losing New Hires

The New Hire Experience Imagine that you’re a new hire. You come to your first day without knowing where to go or who to see-

June 11, 2024

A yellow post-it note has written on it: What do YOU expect? The post it note is on a surface with some pens, two paper clips, and two crumpled pink and yellow post it notes.

Tip #1029: Five Strategies for Setting Performance Expectations

Managers need to set reasonable and achievable expectations for the work that their employees perform. These performance expectations should be specific, objective, observable, measurable, realistic

June 4, 2024

Tip #1025: Wait Before Blaming Employees

After 45 years of working with leaders in national and international for-profit and non-profit organizations, my mantra continues to be that it’s the leaders’ responsibility

May 28, 2024

Male boss with arm raised explaining to female employee seated across from him at a desk

Tip #1028: Three Steps to Stop Upward Delegation

“Resist reverse or upward delegation. Don’t let others hand the job back to you.”Brian Tracy Upward delegation can take up a lot of a manager’s

May 28, 2024

Tip #1027: Knowing What to Give Up

Once you realize that you can’t do it all, how do you decide what to delegate? This process will help. First, identify your top 1-3

May 21, 2024

Man thinking about an organization chart with one man at the top and five men reporting to the man on top

Tip #1026: It’s Hard to Hand Over Your Baby

Whether you are the founder or owner of a nonprofit or for profit organization, it can be hard to hand over the reins. X You‘re

May 14, 2024

Choose Civility

Customized Training Program Lengths Available: Half-Day This half-day highly participatory workshop is designed so that the participants will treat each other in a civil manner

May 13, 2024

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