“Being assertive does not mean attacking or ignoring others’ feelings. It means that you are willing to hold up for yourself fairly-without attacking others.” Albert
“When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion, creatures bristling with prejudice, and motivated by
This Tip is about how managers can develop conversational capacity to handle difficult and challenging conversations. I recently attended an excellent webinar with Craig Weber
The importance of questions has often been validated. “To ask the right question is already half the solution of a problem.” Carl Jung Albert Einstein
I’ve been collecting these new words, acronyms, and phrases for a while. WFA is the most recent and one we’re going to see very often
“No matter what anybody tells you, words and ideas can change the world.” John Keating I thought that some of these words and acronyms might
“You can’t take over the world without a good acronym.” C.S. Woolley Just for fun, I’ve been collecting words, phrases and acronyms that caught me off
“The chief virtue that language can have is clearness, and nothing detracts from it so much as the use of unfamiliar words.” Hippocrates “The shorter
“The key to breakthrough problem solving isn’t getting along well. It’s not getting along-well.” Shane Snow According to Shane Snow in “How to Debate Ideas
“In contests of persuasion, counterarguments are typically more powerful than arguments.” Robert Cialdini According to Cialdini, the superiority of counterarguments “emerges especially when a counterclaim
“The communicator who can fasten an audience’s focus onto the favorable elements of an argument raises the chance that the argument will go unchallenged by
“Certain cues seize our attention vigorously. Those that do so most powerfully are linked to our survival. Sexual and violent stimuli are prime examples because
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