Tip #80: Handling a topic that scares some of the participants
The Challenge: The topic to be covered generates fear among some of the participants Possible Approaches: Although it seems rather dramatic to say that a
The Challenge: The topic to be covered generates fear among some of the participants Possible Approaches: Although it seems rather dramatic to say that a
The Challenge: Someone asks a question that you do not want to cover until you have provided some preliminary basic information. Possible Approaches: Thank the
The Challenge: You have to define more than ten concepts right after lunch and you do not want to lecture. Possible Approaches: There are three
The Challenge: There is an authority figure in one of the discussion groups who is chatting and distracting others, hiding the fact that s/he doesn’t
The Challenge: You have to teach a policy that no one thinks is useful Possible Approaches: Begin by splitting the group in half and
The Challenge: You have to train a diverse group of seasoned and new employees. Possible Approaches: Begin the session by dividing the group into seasoned
The Challenge: You have to teach a procedure that has a lot of complicated steps. Possible Approaches: Conduct a task analysis to identify the appropriate
The Challenge: You have to teach a concept, but you have no working knowledge of examples of that concept in the work lives of the
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