Tip #881: Developing Conversational Capacity
This Tip is about how managers can develop conversational capacity to handle difficult and challenging conversations. I recently attended an excellent webinar with Craig Weber
July 12, 2021
This Tip is about how managers can develop conversational capacity to handle difficult and challenging conversations. I recently attended an excellent webinar with Craig Weber
It doesn’t matter if you are conducting a meeting or facilitating a workshop that is face to face or virtual. Its success depends upon participant
There may be times that an open conflict will occur in a meeting that you are facilitating. There is nothing wrong with conflict in and
This Tip is about virtual design in practice, based on my observation of Cynthia Clay’s webinar on Rocking the Digital World. I have become a
In her article “Be the Trainer You Want to Have,” Candid Taylor Brandon suggests that trainers should follow the 10 principles of servant leadership: Listening: to
This tip discusses the GROW model that provides a simple framework for structuring a coaching session: Grow, Reality, Options, and Will. Coaching for Performance Coaching
This Tip discusses how peer learning groups reinforce learning application and strengthen community through relationship and understanding. “A peer learning group is a wonderful testing
According to Willie Pietersen in his article, Learning How to Learn, “in an increasingly turbulent world, the crucial life-sustaining competency is learning how to win
This Tip explains why an open mind isn’t enough, because an open mind is merely the second of the four levels of listening or attention.
Unresolved interpersonal conflict can be characterized as a duel (where the goal is to win) rather than a constructive dialogue (where the goal is a
This Tip explores Kantor’s Four Player Model in which there are four roles necessary for productive communication. “The essence of dialogue is an inquiry that surfaces
This Tip provides a list of fifteen performance feedback basics for supervisors drawn from twenty different feedback models. “All that is valuable in human society
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