
Tip #671: Make Better Hiring Decisions
This Tip introduces three criteria for selection and two screening methods that will help managers make better hiring decisions. “Hiring people is like making friends.
This Tip introduces three criteria for selection and two screening methods that will help managers make better hiring decisions. “Hiring people is like making friends.
This Tip discusses when to adjust your management style between six different options that Daniel Goleman identified. “The best leaders don’t know just one style
This tip looks at strategies for setting reasonable performance expectations for your employees. Why Employees Don’t Meet Performance Expectations There are many reasons why employees
This tip explores the OARS model that guides employees to find their own solutions rather than giving them advice. Why People Give Unsolicited Advice There
This Tip describes my six-day train the trainer program in Amman in 2017, with trials, tribulations, and joys. Train the Trainer in Amman in 2017
This Tip discusses why solutions to problems are ineffective and three cause-analysis techniques for getting to the root of a problem. “When solving problems, dig
This Tip explores why objectivity is a keystone for consensus and steps to take to achieve consensus on sensitive issues. “Consensus doesn’t happen by magic…You
This Tip uses the rungs of the Ladder of Inference as a key to understanding others’ thought processes behind their actions or appearance. “There are
The Ladder of Inference Has Seven Subconscious Rungs Chris Argyris has identified seven different subconscious stages in decision making that he calls rungs on The
This Tip describes the seven social sins that are intentional and why they aren’t blunders due to ignorance, because words matter. “There is no sin
This Tip describes the top ten cognitive biases that can curb learning and how to counter cognitive bias through training design and delivery. “Two quite
This Tip describes a SME -created lesson plan that proves when an overview is not an overview because it is too detailed. “Once you get