When it comes to banking curriculum design, Deborah Laurel is your go-to expert. With over 10 years of experience in creating specialized banking educational programs, she understands the unique challenges faced by the banking sector. Deborah excels in designing comprehensive training solutions tailored to meet your specific needs. Whether you require facilitator guides, job aids, or trainer development, she has the skills to deliver effective training.
Deborah collaborated with W. Gene Coburn, the Vice President and Corporate Learning and Development Manager. Together, they have crafted curricula for a range of banking topics at Citizens Bank. Their partnership has produced high-quality training that equips employees with the knowledge and skills they need to succeed.
Deborah can design customized training programs that address your organization’s specific objectives. Her curriculum covers various aspects of banking, ensuring that every employee receives relevant and practical education. For example, she has developed a New Citizens Orientation Training program. This program helps new employees integrate into the bank’s culture and understand its values.
In addition, Deborah has created the Branch Manager Conference Design. This training helps branch managers enhance their leadership skills. It focuses on building effective teams and driving performance. By attending this conference, branch managers gain insights and strategies they can implement immediately.
Deborah’s expertise includes a wide range of banking topics. She has designed training modules covering essential elements such as reviewing business financials and understanding cash flow. These topics are crucial for business owners seeking to make informed financial decisions. Additionally, she provides product knowledge to ensure employees are well-equipped to serve their clients effectively.
Other notable training programs include the Branch Operating Model and “Becoming a Trusted Advisor.” These programs focus on developing strong relationships with clients. Participants learn how to make positive connections and enhance customer satisfaction. Deborah also emphasizes the importance of coaching with confidence, ensuring that employees feel empowered in their roles.
Deborah’s approach is results-driven. She believes in the concept of “Right Job, Right People,” which emphasizes placing the right individuals in the right roles. This philosophy maximizes employee engagement and productivity. Furthermore, her training programs focus on elevating average performance levels.
She leverages sales management tactics to optimize results for specific client segments. This strategic approach ensures that your banking staff can effectively meet client needs while achieving organizational goals.
Working in collaboration with W. Gene Coburn, Vice President, Corporate Learning and Development Manager, Deborah designed curriculum for a variety of banking topics for Citizens Bank, including:
In conclusion, if you are looking to enhance your banking curriculum, Deborah Laurel is here to help. With her wealth of experience and proven track record, she can design training programs that drive success in your organization. Contact Deborah today to discuss your curriculum needs and discover how she can support your banking education initiatives.
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