Audit Approach

Streamlining Your Training Quality with a Collaborative Audit

Are you outsourcing your training or working with multiple facilitators to deliver the same programs? We believe in maintaining consistent, high-quality learning experiences, no matter the trainer. Whether you’re concerned about losing control over the quality of your training or ensuring that intended learning outcomes are being met, a training audit can help bring clarity. We don’t believe in letting quality slide—audits help you ensure intended consistency.


Why Audit Internal and Outsourced Training?

We believe in consistent, impactful training. When multiple facilitators are involved in delivering the same content, it’s easy to lose oversight on how the material is being presented. We don’t believe in inconsistent delivery—training programs should always meet high standards. A training audit helps ensure that your programs are aligned with your learning goals and meet consistent quality benchmarks across the board. Whether the training is internal or outsourced, the audit identifies areas for improvement, ensuring that each session is as effective as possible.


Mastery Teaching Model: Evaluating Training Decisions

We believe in evidence-based evaluations. Training success depends on the decisions your instructors make—what they teach, how they engage learners, and how they measure learning outcomes. Using the Mastery Teaching Model, developed by Dr. Madeline Hunter at UCLA, we can objectively assess these decisions to predict learning effectiveness. We don’t believe in guesswork—this proven model guarantees that the learning process stays on track.

Through the audit, we evaluate your training using seven core questions that assess the quality and engagement of the sessions, ensuring that learners are set up for success from start to finish.


A Collaborative, Empowering Audit Process

We believe in working hand-in-hand with your trainers. Our audit process doesn’t just point out weaknesses—it actively engages trainers to help them make informed decisions about their instructional design. This process encourages trainers to reflect on and improve their methods, allowing them to co-author recommendations. We don’t believe in top-down critiques—collaborative input leads to lasting improvements.


The 7 Questions We Use to Evaluate Training

We believe in asking the right questions. To assess training quality and engagement, we apply these seven essential questions:

  1. Is learner motivation enhanced throughout the session?
  2. Are learners set up for success from the start?
  3. Do learners receive timely, actionable feedback?
  4. Are the learning activities designed to build confidence?
  5. Is learner interest maintained and engaged?
  6. Has the right level of concern been created to facilitate learning?
  7. What kind of learning climate has the trainer established?

We don’t believe in vague evaluations—these questions ensure that every session is structured for success. The answers to these questions guide our audit process, allowing us to coach trainers on how to improve engagement and ensure consistent learning outcomes.


Proven Audit Process for Long-Term Success

We believe in practical, real-world results. Our training audit process doesn’t just highlight areas for improvement—it provides concrete recommendations, helping trainers refine their content and presentation. We don’t believe in one-size-fits-all solutions—every recommendation is tailored to your unique training environment.

By engaging trainers in a collaborative process, they become co-authors of the audit recommendations, which leads to better commitment to implementation. This ensures that the changes made are sustainable and embedded into their training approach long-term. We don’t believe in temporary fixes—our audits create lasting change.


At Laurel and Associates, Ltd., we believe that training effectiveness requires regular evaluation and refinement. Our collaborative audit process provides trainers with the guidance they need to improve their sessions and ensure consistent quality. Because we believe that great training should leave a lasting impact.

Ready to elevate the quality of your training programs? Let’s work together to ensure your training delivers consistent, impactful results every time.

We also provide training in how to conduct a training audit: