This Tip identifies eight places in the training process where supervisors are essential to employee training success, beginning with the needs assessment. Supervisors are Essential
This Tip tells organizations the six steps to follow during a major change so they address their employee’s emotional needs. “Any change, even a change
This Tip discusses why the job of supervisor isn’t for everyone because some supervisory tasks can be very challenging. “What you have to do and
This Tip looks at a variety of ways to get virtual participants to participate actively in a virtual training session. How to Get Virtual Participants
This Tip compares an excellent manager and a poor manager where communication choices can make or break a business. “Management is about arranging and telling.
In The Ultimate Sales Machine, Chet Holmes poses six questions to determine how serious a company is about training. How Serious Is Your Company About Training?
The job of an HR manager is constant and often thankless. It’s easy to feel tired, worried, distressed, frustrated, burnt out, and upset. The Thankless
Have you ever been mistreated at work, where your rights and needs were completely ignored and your self-esteem battered? I have. Here is My Story
You’ve just promoted two employees, one into a management position and the other into a trainer position. Can they do the job? Sure, Sue, the
We expect employees in a team to perform effectively, both as individual contributors and as members of the team. Team training can provide the tools
A Hail Damage Surprise I was attracted to a hail damage special at a car dealership. It sounded almost too good to be true. But
The biggest mistake trainers make is believing that the training is about themselves instead of about the learners. I once audited a classroom training program
