You’ve just promoted two employees, one into a management position and the other into a trainer position. Can they do the job?
Sure, Sue, the new manager, was a terrific salesperson. And Jeff, the new trainer, was a high-performing technician. They were both great at their former jobs.
Newly Promoted Managers
But Sue’s sales knowledge doesn’t include how to delegate, build a team, or motivate employees. These are management skills she’ll need in her new position.
Unfortunately, 60% of new managers fail within the first two years.
They fail because they lack the management and leadership skills they need to be successful.
Without knowing any better, they often adopt the supervisory behavior modeled by their previous manager.
Their employees aren’t as engaged and productive as they would be under a more appropriate management style.
Newly Promoted Trainers
Jeff’s technical knowledge doesn’t include how to design and deliver an effective participatory skill-building training program. These are training skills he’ll need in his position.
That is why 50% of new corporate trainers’ training programs fail to result in the desired changes in employee behavior.
They fail because newly promoted trainers don’t know how adults learn, how to engage them, or how to build new skills.
As a result, they often lecture instead of using a variety of hands on learning activities.
Their participants don’t learn new skills because they never have an opportunity to practice them and develop some confidence in their own competence.
You don’t want Sue or Jeff to fail. So, what are you going to do to ensure that they have the right skills to do their jobs?
Free Assessment for New Managers and Trainers
If you want to know where to start, take our free Assessment for New Managers and Trainers. It is based on my many years of experience as a management trainer and a trainer of trainers.
We designed this two-part Assessment to help you evaluate the effectiveness of newly promoted managers and trainers. Each part asks questions related to four different categories of key behaviors.
The results of this Assessment will help you to identify Sue’s and Jeff’s strengths and areas for development.
If you find that your organization could use some assistance in addressing the areas with low ratings, please book a call to discuss possible management training or a train the trainer program. https://laurelandassociates.com/contact/
May your learning be sweet,
Deborah
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