Tip #657: Understanding Others’ Thought Processes
This Tip uses the rungs of the Ladder of Inference as a key to understanding others’ thought processes behind their actions or appearance. “There are
February 7, 2017
This Tip uses the rungs of the Ladder of Inference as a key to understanding others’ thought processes behind their actions or appearance. “There are
This Tip provides a list of fifteen performance feedback basics for supervisors drawn from twenty different feedback models. “All that is valuable in human society
This Tip looks at the acronyms of performance feedback models MMC through SBI, including RIGHT, RISE, and SAW. “Regular feedback is one of the hardest
This Tip looks at an additional five feedback models BOOST through GROW, including COBS/CORBS, DO COACH, and EEC. “Feedback is the breakfast of champions.” Ken
This Tip discusses how to receive and incorporate feedback whether you are an internal or external curriculum designer. “My greatest strength as a consultant is
This Tip discusses how I ask serial questions and need to have patience and pacing while waiting to get the answers. “To become different from
The “Hangman” game is a wonderful way to check participant retention at the end of a session. I learned about it from Linda Fleischman at
This Tip shares an effective learning facilitation game that is more stimulating than simply reading through a long list. “Life is more fun if you
This Tip focuses on one of the immutable rules for a trainer, to treat the learner with respect, valuing the learner’s knowledge and experience. There
This Tip discusses positive transfer and how to avoid negative transfer so that new learning can occur and participants will be receptive. All trainers want
This Tip shows how to create a sense of inclusion by introducing the use of common ground questions also as primers to respond. How to
This Tip explores two cognitive biases that show how knowledge and confidence can curb learning and what we can do about it. “Fortunately for serious