This Tip shows how to create a sense of inclusion by introducing the use of common ground questions also as primers to respond.
How to Create a Sense of Inclusion
We know that participants come a training program feeling somewhat out of control. They don’t know what to expect. And they may not know others in the room.
All in all, it’s an uncomfortable feeling.
We also know that learning is more likely to occur if participants feel comfortable.
So what can we do at the beginning of a training program to help participants feel comfortable and like they belong.
Begin training by asking “common ground” questions. The intention is to help the participants feel that they have something in common in relation to the training topic.
A “common ground” question begins with: “How many of you…?”
The participants who relate to the question should respond by raising their hands.
Make sure that you ask enough questions to ensure that every participant feels included.
For example, at the beginning of a conflict management class, ask: “How many of you have experienced conflict in your life?” It is a good possibility that everyone will raise their hands.
However, if you ask: “How many of you enjoy conflict?”, then you probably need to follow that by asking another question: “How many of you would rather do anything else than engage in conflict?”
You can then segue into an overview of how the training will meet those different needs.
An additional benefit: When you ask questions to which the participants respond by a show of hands, you subtly prepare them to actively participate during the training session.
May your learning be sweet.
Deborah
