
Tip #689: The Most Useful Workplace Learning
This Tip describes a survey that identified the most useful workplace learning, which was daily work experience, not classroom. “Speaking for myself, I spend a

This Tip describes a survey that identified the most useful workplace learning, which was daily work experience, not classroom. “Speaking for myself, I spend a

This Tip discusses the question of whether learning or performance is most important in terms of the 70-20-10 paradigm. Learning or Performance? “The most effective

Now A friend told me about a series of chance occurrences that together became a very fortunate happenstance. Her story brightened my day and I

“My goal in the classroom was always to make sure they were having so much fun that they didn’t realize they were learning.” Rick Riordan

This Tip introduces three criteria for selection and two screening methods that will help managers make better hiring decisions. “Hiring people is like making friends.

This tip looks at strategies for setting reasonable performance expectations for your employees. Why Employees Don’t Meet Performance Expectations There are many reasons why employees

If we lose objectivity due to our anger, we lose control of ourselves and the situation. There are five steps we can take to transform

This Tip provides staff development options for those that occur within the organization, at the job, and outside the organization. “It’s all to do with

This tip explores the OARS model that guides employees to find their own solutions rather than giving them advice. Why People Give Unsolicited Advice There

This Tip describes my six-day train the trainer program in Amman in 2017, with trials, tribulations, and joys. Train the Trainer in Amman in 2017

This Tip discusses why solutions to problems are ineffective and three cause-analysis techniques for getting to the root of a problem. “When solving problems, dig

This Tip explores Kantor’s Four Player Model in which there are four roles necessary for productive communication. “The essence of dialogue is an inquiry that surfaces