Tip #33: Manage hostile questions
There are at least five reasons why questions may be “hostile”- the asker: (1) disagrees with your position on a topic; (2) doesn’t like the
There are at least five reasons why questions may be “hostile”- the asker: (1) disagrees with your position on a topic; (2) doesn’t like the
Body language (how you look and move) can either enhance or undermine your message. Good body language will help you appear confident and knowledgeable. Poor
Learning activities are the training methods that enable participants to achieve and to demonstrate their learning. Different learning activities are appropriate for different learning levels.
It is essential to clearly identify the desired level of learning we want the participants to attain. This means that we need to decide whether
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