
Tip #676: Tips for Facilitating a Group
This Tip lists tips for facilitating a group, which include helping the members feel welcome and doing this with patience and attention. “The facilitator’s job
This Tip lists tips for facilitating a group, which include helping the members feel welcome and doing this with patience and attention. “The facilitator’s job
Now A friend told me about a series of chance occurrences that together became a very fortunate happenstance. Her story brightened my day and I
This Tip explains why an open mind isn’t enough, because an open mind is merely the second of the four levels of listening or attention.
If we lose objectivity due to our anger, we lose control of ourselves and the situation. There are five steps we can take to transform
This tip explores the OARS model that guides employees to find their own solutions rather than giving them advice. Why People Give Unsolicited Advice There
This Tip explores why objectivity is a keystone for consensus and steps to take to achieve consensus on sensitive issues. “Consensus doesn’t happen by magic…You
Unresolved interpersonal conflict can be characterized as a duel (where the goal is to win) rather than a constructive dialogue (where the goal is a
This Tip explores Kantor’s Four Player Model in which there are four roles necessary for productive communication. “The essence of dialogue is an inquiry that surfaces
This Tip discusses the fact that if you palter, or intentionally misrepresent the truth, it is different than telling an outright lie. “Just because something
This Tip discusses the persuasive power of because, which elicits an automatic response and also helps explain WIIFM. “Teachers teach because they care.” Horace Mann
This Tip lists certain words and phrases that really bother me, causing an immediate negative visceral reaction. “I have a fine sense of the ridiculous,
“Remember, our conduct is influenced not by our experience but by our expectations.” George Bernard Shaw We’ve all experienced this. We ask for directions and