This Tip compares and contrasts the trainer and curriculum designer skill sets for classroom versus web-based training “Specialization, concentration and consistency is the key to
This Tip explains the acronyms for five feedback models SET-GO through STAR, including SSCC, SSD, and SMART. “Make feedback normal. Not a performance review.” Ed
This Tip looks at the acronyms of performance feedback models MMC through SBI, including RIGHT, RISE, and SAW. “Regular feedback is one of the hardest
This Tip looks at an additional five feedback models BOOST through GROW, including COBS/CORBS, DO COACH, and EEC. “Feedback is the breakfast of champions.” Ken
This Tip explains five feedback models with the acronyms ABC through BET, also including AID and BEAR models. “We all need people who will give
This Tip discusses the fact that managers need to present their own experience when giving performance feedback. “Criticism, like rain, should be gentle enough to
This Tip discusses how to receive and incorporate feedback whether you are an internal or external curriculum designer. “My greatest strength as a consultant is
This Tip discusses how I ask serial questions and need to have patience and pacing while waiting to get the answers. “To become different from
This Tip discusses the fact that if you palter, or intentionally misrepresent the truth, it is different than telling an outright lie. “Just because something
This Tip provides a thought-provoking leadership vocabulary that William C. Taylor uses to describe effective and ineffective leadership. “Ancora Imparo,” Italian for “I am still
This Tip discusses a participant-generated revision of a case study to ensure relevance and reflect their work realities. “Language exerts hidden power, like the moon
What I’ve learned when traveling in France, in no particular order: when traveling in France, make sure that you bring an adapter or two for
