Tip #345: Avoid Six Mistakes in Handling Unhappy Participants
There are many reasons why there may be unhappy participants in a training program who voice or act out their displeasure during the training session.
October 18, 2010
There are many reasons why there may be unhappy participants in a training program who voice or act out their displeasure during the training session.
This tip looks at the three questions a training provider should ask you if you want a tailored training program. When supervisors and program managers
nThis Tip explains the reasons why trainers find that it is not always easy to satisfy training participants, despite all their preparation. “Happiness does not
I recently watched a TED presentation by Simon Sinek. He stressed that people are inspired by Why we do what we do rather than by
In this Tip we discuss receiving with empathy, which involves hearing what others are observing, feeling, needing and requesting. Last Week’s Answers In last week’s
In this Tip, we continue our discussion of the fourth component of NVC by looking at what we want when making requests rather than demands.
In this Tip we consider the second component of nonviolent communication,which is learning how to express feelings. The Answers to the Test in Tip 313
This Tip explains how we are blocking compassion when we use life-alienating communication when we pass moral judgments, make comparisons, deny responsibility, and make demands.
Here are two funny embarrassing training moments that happened to trainers whose behavior epitomized the saying: The show must go on! Getting Past Embarrassing Training
This Tip looks at how working memory, sensory memory, and long-term memory affect three learning design principles. Last week, we discussed the fact that there
There are actually three types of memory: working memory, sensory memory, and long-term memory. This is according to Multimodal Learning Through Media: What the Research
This Tip looks at why we need to avoid too many inputs because research shows we can only focus on one thing at a time.