This Tip discusses a variety of different written evaluation strategies that seek feedback regarding the content, format, and presenter. “Feedback is the breakfast of champions”.
I learned today what to do when faced with an active shooter in our workplace. I attended a workshop on personal safety. As part of
This Tip describes the Cynefin framework, which is a guide for making decisions with five domains from simple to disorder. “It’s easy to make good
This Tip provides the directions for writing a narrative case study that is a story of a real life problem to solve. “If written directions
This Tip describes separating the necessary from the nice to know to avoid overwhelming and confusing new trainers. “Concentrating on the essentials. We will then
This Tip describes a training situation where I used a story to make a point, only to find it was a legend and untrue. “There
This Tip explains why classroom training is the only way to to provide a specific businesss management training program. “You learn more quickly under the
I feel that there is a very simple answer to the question regarding whether to allow participants to use their electronics during a class. That
This Tip describes the steps in designing call center training, beginning with a needs assessment and curriculum design decisions. “Begin with the end in mind.”
This Tip provides words of wisdom for a new trainer that should help them be successful by focusing on the learners, etc. “Be a lamp,
This Tip refers you to a website that helps you answer the question: are your decisions consistent with your ethics? “A foolish consistency is the
When someone asks how I plan to engage learners, the first thing that comes to mind is the use of: cartoons, kinesthetic items on the
