
Kenya Travelogue – 2014
This Tip describes my Kenya travelogue from August 8-18, 2014, including training events, sights seen, and travel woes. Kenya Travelogue Amsterdam, August 8, 2014 Hello.
This Tip describes my Kenya travelogue from August 8-18, 2014, including training events, sights seen, and travel woes. Kenya Travelogue Amsterdam, August 8, 2014 Hello.
This Tip describes when I made a rookie trainer mistake by combining too much content in a one day program. “Start by doing what’s necessary,
This Tip discusses what to do when your audience knows more than you do about a training topic you are teaching. “Who questions much, shall
I made a number of earth shattering discoveries in my travels today. I had automatically assumed that traveling in Canada would be no different than
This Tip describes a lesson design distilled down to four key questions to focus the training on the learners’ needs. “Concentrating on the essentials. We
This Tip describes my dilemma in deciding whether to give training clients what they want or what they need. “The gift of teaching is a
I learned today what to do when faced with an active shooter in our workplace. I attended a workshop on personal safety. As part of
This Tip provides suggestions regarding how to handle employee push back against metrics, including reassuring employees. “The strongest human instinct is to impart information, the
This Tip describes separating the necessary from the nice to know to avoid overwhelming and confusing new trainers. “Concentrating on the essentials. We will then
This Tip describes videotaping mistakes I’ve made and what to consider to avoid them if you’re going to be videotaped. “There are always three speeches,
This Tip is about the time when my music stopped because my iPod lost its charge and I couldn’t play music during training. “Without music,
This Tip describes the steps in designing call center training, beginning with a needs assessment and curriculum design decisions. “Begin with the end in mind.”