Tip #67: Manage the Quiet One or Withdrawer.
This Tip analyzes how a trainer can manage the difficult participant behavior of the quiet one or withdrawer. Difficult Behavior: Quiet, non-participative, passive in the
April 30, 2005
This Tip analyzes how a trainer can manage the difficult participant behavior of the quiet one or withdrawer. Difficult Behavior: Quiet, non-participative, passive in the
This Tip looks at how to manage hostile questions in a professional manner and five reasons why they may be hostile. Manage Hostile Questions Reasons