
Tip # 707: When Management Training Fails
This Tip discusses what to do when management training fails because it doesn’t reinforce a change in behavior. “We’ve got to put a lot of
This Tip discusses what to do when management training fails because it doesn’t reinforce a change in behavior. “We’ve got to put a lot of
This Tip looks at what to do about management training so it doesn’t fail because it occurs outside the managers’ organizational culture. “The culture of
This Tip looks at debriefing an event using an After Action Review that asks what happened, why did it happen, and what can we learn
This Tip discusses the question of whether learning or performance is most important in terms of the 70-20-10 paradigm. Learning or Performance? “The most effective
“My goal in the classroom was always to make sure they were having so much fun that they didn’t realize they were learning.” Rick Riordan
If we lose objectivity due to our anger, we lose control of ourselves and the situation. There are five steps we can take to transform
This Tip provides staff development options for those that occur within the organization, at the job, and outside the organization. “It’s all to do with
This tip explores the OARS model that guides employees to find their own solutions rather than giving them advice. Why People Give Unsolicited Advice There
This Tip describes my six-day train the trainer program in Amman in 2017, with trials, tribulations, and joys. Train the Trainer in Amman in 2017
This Tip provides a list of fifteen performance feedback basics for supervisors drawn from twenty different feedback models. “All that is valuable in human society
This Tip looks at an additional five feedback models BOOST through GROW, including COBS/CORBS, DO COACH, and EEC. “Feedback is the breakfast of champions.” Ken
This Tip explains five feedback models with the acronyms ABC through BET, also including AID and BEAR models. “We all need people who will give