WebThis Tip explores heutagogy, which focuses on all learning contexts and developing capability, versus androgogy, which focuses on developing competency. “In a time of drastic
This Tip refers you to a website that helps you answer the question: are your decisions consistent with your ethics? “A foolish consistency is the
When someone asks how I plan to engage learners, the first thing that comes to mind is the use of: cartoons, kinesthetic items on the
This Tip offers a technique that a call center can use to expedite customer complaint calls that maybe overlong. “The usual fortune of complaint is
This Tip introduces the SMaC recipe that stands for Specific, Methodical, and Consistent operating practices that create a replicable and consistent success formula. “We will
This Tip describes the flow state where people are happiest when they are in a state of complete absorption or “in the zone.” “At 211°
This Tip describes a part of a leadership development plan focused on the leadership skill set self-reflection that requires a daily self-evaluation. First of all,
This Tip covers my trip to and from Zambia as well as the days of conducting business management training there. It is a Zambia travelogue.
This Tip describes the 10 curriculum design principles I will use when I have only 50 minutes to teach curriculum design. “Look for your choices,
This Tip discusses a lengthy training needs assessment questionnaire that shaped the respondents’ answers and expectations. “I don’t pretend we have all the answers. But
This Tip provides one-on-one coaching tips for subject matter experts who will be conducting coaching sessions. “The most successful coaches on any level teach the
This Tip describes the many reasons why I don’t think “spaced” education to be an effective training approach. “To repeat what others have said, requires
