Managing, Understanding and Motivating Employees​

One-Day

This one-day skill-building participant-centered workshop is designed to help the participants, through interactive exercises: define leadership; explain the steps in the leadership task; analyze four types of personalities and how to meet their different communication and trust needs; apply a mutual problem solving approach to communication predicated on the 4 R’s: respect, rights, responsibility, and resolution; review the tools in the manager’s motivational tool kit; discuss techniques and prerequisites for establishing an effective work team; and plan to apply the six keys to effective performance management, using a standard-based performance evaluation system.

Two-Day

This two-day skill-building participant-centered workshop is designed to develop and/or strengthen the participants’ skill sets for delegating, managing performance, communicating, problem solving and decision-making, motivating, negotiating, and team building.

Day One uses interactive exercises to enable the participants to: identify what employees need to be successful performers; explain the three prerequisites for effective delegation; describe the six steps in a performance management model; analyze and meet the communication needs and trust issues of four different personality types; and determine the impact of self-concept on managerial effectiveness.

Day Two uses interactive exercises to enable the participants to: apply rational problem finding and solving techniques to identify effective solutions to human resource situations; explain what motivates employees; apply the tools in the manager’s motivational tool kit; use win/win negotiation techniques to identify mutual interests; assess team characteristics and their impact on organizational effectiveness; and discuss the techniques and prerequisites for establishing an effective work team.