Getting Past No: How to Negotiate with Difficult People

We believe in finding common ground, even with the toughest negotiators. Our Getting Past No: How to Negotiate with Difficult People workshop gives you the tools to handle difficult negotiations with confidence. We don’t believe in deadlocks—there’s always a way forward.

Master the Five-Step Strategy

Because every negotiation matters. This workshop introduces a five-step strategy to handle challenging negotiations. You’ll learn how to:

Name the Tactic: Identify when the other party is using tactics like stone walls, attacks, or tricks.
Defuse the Situation: Learn techniques to stay calm and disarm the other party’s aggression or resistance.
Reframe the Issue: Change the dynamic of the negotiation by reframing the problem in a way that opens up solutions.

We don’t believe in letting stone walls or tricks stop you—understanding and reframing tactics gives you control.

Negotiating with Confidence

We believe in confident, prepared negotiators. You’ll practice identifying and addressing three common negotiation tactics:

Stone Walls: Recognize when the other party is unwilling to budge and find ways to shift their stance.
Attacks: Handle personal or professional attacks with grace, turning the conversation back to the issue at hand.
Tricks and Lies: Learn how to spot deception and manipulation, ensuring honesty in negotiations.

We don’t believe in being caught off guard—anticipating tactics keeps you in control.

Book Today!

We believe in turning every ‘no’ into an opportunity. If you’re ready to learn how to negotiate with difficult people and get past any obstacle, this workshop is for you. Because you deserve to succeed in every negotiation.

Terms and Conditions

Duration: 2-Day Workshop

Delivery Method

Face-to-face
Virtual via Zoom

Number Participants

Minimum Number: 10 People
Maximum Number: 30 people

Cost:

$6000 USD/per day

Travel:

Additional costs may apply for face-to-face workshops.

Terms

Booking and Cancellation Policy

Feedback

Her ability to reach into the group and create learning is exceptional.

Very very useful, important, empowering, enlightening.

I now have tools and strategies to handle people who don’t want to play fair.

Customized Training Program Lengths Available: One-Day

This one-day skill-building participant-centered workshop is designed to help individuals who want to learn a five-step strategy for handling negotiations in difficult situations. Using interactive exercises, the participants practice naming, defusing, and reframing three typical negotiation tactics: stone walls, attacks, and tricks and lies. (A second day can be added to provide time for the participants to practice using the five-step strategy in a simulated job-related negotiation situation).