Customized Training Program Lengths Available: One-Day
This one-day skill-building participant-centered workshop guides the participants through the five skills of non-defensive communication. Using interactive exercises, the participants: recognize the negative impact of defensiveness on effective communication; identify the signs of defensiveness in themselves and in others; explain the common causes of defensiveness; discuss how to break a defensiveness chain; and practice communicating non-defensively.
Contact us if you are interested in more information on this workshop, or would like to schedule it.