Customized Training Program:

Communicating Non-Defensively​

Customized Training Program Lengths Available: One-Day

This one-day skill-building participant-centered workshop guides the participants through the five skills of non-defensive communication. Using interactive exercises, the participants: recognize the negative impact of defensiveness on effective communication; identify the signs of defensiveness in themselves and in others; explain the common causes of defensiveness; discuss how to break a defensiveness chain; and practice communicating non-defensively.

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