Customized Training Program Lengths Available: Two-Day, Three-Day
Two-Day
This two-day skill-building participant-centered workshop is designed to provide information about group process, group dynamics, the roles people play in groups, the dynamics of constructive controversy, and group problem solving and decision making techniques.
The workshop uses participative exercises to allow the participants to learn and experience the five essential elements for productive team functioning: (1) positive interdependence, (2) individual accountability, (3) face-to-face interaction, (4) collaborative skills, and (5) group processing.
Day One focuses on enabling the participants to understand team dynamics. Using interactive exercises, the participants: assess the characteristics of an effective work team; experience the benefits of group process; analyze individual behavior that contributes to dysfunctional group behavior; explain the function of different group roles; assess the importance of positive interaction; apply guidelines for constructive controversy; review the dynamics of controversy and their effect on decision making; and identify the four types of communication styles and recognize their own style
Day Two provides practical skills the participants can use to make their teams work. Using interactive exercises, the participants: explain the basic steps in the rational problem solving/ decision making process; identify the two criteria by which to evaluate the potential effectiveness of a decision; describe three different techniques to identify the potential source of a problem; experience and assess seven different decision-making models; assess factors that interfere with effective listening and techniques to minimize or eliminate their effect; explain the three key concepts that define win/win negotiation; discuss the steps in an effective communication strategy; and list the five elements that are essential for productive team functioning.
Three-Day
This three-day skill-building participant-centered workshop provides managers with practical hands-on experience in the five elements essential for productive team functioning: (1) positive interdependence, (2) individual accountability, (3) face-to-face interaction, (4) collaborative skills, and (5) group processing. It differs from other team building workshops on the basis of its emphasis on developing and using group problem solving and decision-making techniques.
Contact us if you are interested in more information on this workshop, or would like to schedule it.
