Customized Training Program:

Assertive Communication

Customized Training Program Lengths Available: One Day

This one-day skill-building participant-centered workshop is designed to assist employees who want to improve their ability to be assertive in job-related situations. The participants will identify the difference between assertion and aggression, examine assertiveness concepts, analyze and address the roadblocks to assertiveness, obtain the prerequisites for assertive behavior, recognize when assertive behavior is necessary, follow the steps in assertive problem solving, and use an assertive communication strategy. The workshop uses interactive exercises, case situations, and simulations to allow the participants to experience how to assume control of their work lives.

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Customized Training Program Lengths Available: Half-Day This half-day highly participatory workshop is designed