Tip #735:  Prompt Learners to Think

On August 20, 2018, Posted by , In learning, By ,,, , With Comments Off on Tip #735:  Prompt Learners to Think

“Efforts to develop critical thinking falter in practice because too many professors still lecture to passive audiences instead of challenging students to apply what they have learned to new questions.” Derek Bok

I just participated in a webinar with Ray Jimenez titled: Seven Key Questions to Bridge the Gap Between Learning and Application. His basic premise is that work is never static; it is situational. For this reason, he believes that teaching participants how to follow the steps to a process, for example, will not be helpful if there are barriers in the way. Participants need to work through real situations using trial and error, or what he terms “successive approximation,” to find solutions.

Jimenez offers four steps in the … Read the rest

Tip #391: What Makes a Trainer Credible?

On September 12, 2011, Posted by , In trainers, By ,,,,, , With Comments Off on Tip #391: What Makes a Trainer Credible?

“To be persuasive, we must be believable. To be believable, we must be credible. To be credible, we must be truthful.”  Hellmut Walters

Why does a class pay attention to a trainer? The fact that the trainer is most likely standing in front of the room will establish initial authority. However, to maintain the class’s attention requires something more: the trainer must be credible. There are three key components to achieving credibility:

1.   Explain the basis for statements and beliefs

There are three common avenues to information: experience, education and research.

Experience is always valuable to a trainer, particularly if the trainer can give real life stories and examples. In this case, those who have done it themselves have immediate … Read the rest