“It all came down to employee engagement. It all came down to recognition. It all came down to leadership, which led to every sailor feeling ownership and accountability for the results. You can ask a team to accomplish a mission, but you can’t order excellence.”–Mike Abrashoff, Commander USS Benfold (retired)
Did you know that employee engagement and employee satisfaction are two different things? An employee can be satisfied but not engaged, as well as engaged but not satisfied.
Engagement versus Satisfaction
This is a new concept for me, but it rings true. As a workaholic, I have aways been engaged with my work, often dedicated and passionate about it. But only rarely have I been satisfied … Read the rest