“I don’t want to make the wrong mistake.” Yogi Berra
When you really think about it, what is most useful for a participant to take from a training program? A good job aid certainly comes to mind. What about a recipe for success? In other words, how about a workbook or handbook that provides examples and worksheets that walk the participant through the process or procedure under discussion?
It has been said that a picture is worth a thousand words. This might be true, but I doubt it pertains to Power Point slides unless those pictures are labeled for future reference.
Let me be clear. My bias is that participants need to be actively engaged in learning and applying new … Read the rest