“Experience is that marvelous thing that enables you to recognize a mistake when you make it again.” Franklin P. Jones
Trainers make three common mistakes when they choose the best time to have their participants complete written evaluations.
Mistake #1: Waiting until the very end of a multi-day training program to hand out the evaluation sheets.
There are two major problems with this approach. First, the trainer misses getting immediate feedback on the first day of training that could be used to improve the remaining days.
Second, the recency effect means that the participants will be much more likely to give the trainer feedback about their most recent training experience. As a matter of fact, by the afternoon, participants frequently … Read the rest