“It’s all to do with the training: you can do a lot if you’re properly trained.” Queen Elizabeth II
There are three key reasons why management training fails:
- It focuses on skill deficits rather than performance,
- It occurs outside of the managers’ organizational context and culture, and
- It does not reinforce application of new knowledge or behavior.
In this Tip, we’ll focus on the first reason. We’ll cover the remaining reasons in subsequent Tips.
Reason #1 for management training failure: it focuses on general skill deficits rather than specific performance.
Unless the training program is exclusively for one organization or an intact team, typical management training is concerned with developing managerial skills rather than tackling performance problems within … Read the rest