“When you make a mistake, there are only three things you should ever do about it: admit it, learn from it, and don’t repeat it.” Paul “Bear” Bryant
Trainers make seven mistakes that adversely affect their credibility and effectiveness. If you want participants to respect and trust you, follow these suggestions.
Mistake #1. Assuming you are supposed to have all the answers. Just because you are standing in front of the group does not mean that you need to be an expert on the subject. Even if you are an expert, you can still be stumped by a question. If a participant asks a question that you can’t answer, first ask the rest of the group if some has an … Read the rest