This Tip describes how I was eager for critique of a pilot so I knew what worked and what I would need to change to make it successful.
“He has a right to criticize who has a heart to help.” Abraham Lincoln
In the past, I have not eagerly awaited critical feedback from training participants. Instead, I’ve learned to, mostly, suspend judgment and read less than admiring evaluations with as little defensiveness as possible. Of course, a lot of participant feedback is constructive and welcome. Other feedback is somewhat less so- and more difficult to receive and address, if any address is possible or warranted.
This week, I had the opportunity to get kind but candid evaluations in real time as a pilot training session progressed. The participants provided astute insight into what was working and what needed to work better. It was a relief to know both.
To my surprise, I realized that I was really eager for their critique of the material and of the training process. It helped to validate some of my concerns and allay others.
It is comforting to know if a plan is realized and, if not, exactly what it will take to make it successful. I have never been happier making revisions to materials and training formats!
It is such a great opportunity to be able to pilot a new training program. Unfortunately, we don’t always have that opportunity. So I am doubly glad I had it!
Thank goodness for the intelligence and perceptiveness of participants in pilot sessions!!
May your learning be sweet.
Deborah
