Supervisors are essential to employee training success because training doesn’t happen in a vacuum. Unless supervisors are involved before and after a training program, it is unlikely that any employee behavior will change.
There are eight places in the training process where supervisors can have an enormous impact:
Pre-Training Activities
- Needs assessment: They can identify employee development needs and recognize a gap in knowledge, skills, or performance.
- Lesson design: They can serve as a subject matter expert and identify the key objectives and content for the training program.
- Training content: They can provide the relevant policies, procedures and processes to incorporate into the training.
- Pre-training reinforcement: Supervisors can focus employees on the skills that they need to learn and to bring back to use in the worksite.
- Training introduction: When supervisors introduce a training program by talking about its significance, that gives additional weight to the training in the employees’ eyes.
Post-Training Activities
- Post-training follow up: The supervisor can sit down with the individual employees to review what was learned, address any confusion, and discuss their action plans.
- Post-training performance management: New learning needs to be continually reinforced for several months after a training program to become permanent. Supervisors actively involved in the training process are more likely to establish and monitor performance of new skills.
- Training evaluation: Monitoring employee performance will enable supervisors to assess whether the training has achieved desired performance results. This information about the effectiveness of the training will serve as critical input to future training design and delivery.
Supervisors are Essential
Supervisors are essential to employee training success because they are in the best position to:
- identify training needs;
2. provide direction to the nature and scope of the training program;
3. supply relevant content;
4.advocate for, expect, and reinforce newly learned skills; and
5. evaluate the ultimate effectiveness of the training.
Question: How and when do you involve supervisors in the design and implementation of employee training programs?
If your trainers are uncertain how to include supervisors in their training process, please book a call to discuss a tailored train the trainer program. https://laurelandassociates.com/contact/
May your learning be sweet,
Deborah
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