What are the missing elements of employee engagement in your employee engagement strategy?
Gallup’s research recently expanded to include four additional elements that complete the engagement puzzle.
These final pieces focus on respect, wellbeing, feedback, and customer promise – elements that have become increasingly crucial in today’s workplace.
Key Engagement Element #13: The Power of Respect
“At work, I am treated with respect” isn’t just about feeling good – it’s about creating a culture where employees can thrive.
This is the first of the additional elements of employee engagement.
In workplaces where respect is the norm:
- Employees are more likely to stay
- Innovation flourishes
- Collaboration increases naturally
- Psychological safety becomes the standard
Key Engagement Element #14: Wellbeing as a Business Strategy
When organizations demonstrate care for employee wellbeing, they’re investing in their future.
This is the second of the additional elements of employee engagement.
The statement “My organization cares about my overall wellbeing” reflects:
- Reduced healthcare costs
- Lower burnout rates
- Increased productivity
- Better work-life balance
Key Engagement Element #15: The Feedback Factor
“I have received meaningful feedback in the last week” represents a crucial aspect of employee development.
This is the third of the additional elements of employee engagement.
Regular, meaningful feedback leads to:
- Improved performance
- Greater job satisfaction
- Clearer career direction
- Enhanced skill development
Key Engagement Element #16: Customer Promise Alignment
The final element, “My organization always delivers on the promises we make to customers,” connects employee engagement directly to customer satisfaction.
This is the fourth of the additional elements of employee engagement.
When employees believe in their organization’s customer commitment:
- Customer loyalty increases
- Employee pride strengthens
- Brand reputation improves
- Revenue growth follows
Conclusion
These four additional elements of employee engagement complete Gallup’s comprehensive view.
They represent the evolution of workplace expectations and the growing understanding that engagement isn’t just about job satisfaction – it’s about creating a holistic environment where employees and businesses can thrive together.
Call to Action
Review your organization’s approach to these four elements. Create a respect-first culture, implement wellbeing initiatives, establish regular feedback systems, and ensure your team understands and believes in your customer promises. Start by choosing one area to focus on and develop an action plan for improvement.
If your organization is struggling with employee engagement due to management decisions, please book a call to discuss management training for your team. https://laurelandassociates.com/contact/
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May your learning be sweet,
Deborah
