manager Archives - Page 10 of 10 - Laurel and Associates Ltd

Tip #199: The Case For Credentials, Not Initials

I have a bias that I am going to share, based on thirty years of experience in training and consulting: Knowing is not doing, and

December 29, 2007

Tip #181: More Useful Countdown Timers

Last week’s Tip discussed two countdown timers that I use on my Mac.I am so appreciative when you respond to these Tips and offer your

October 2, 2007

Tip #153: Preparing SMEs

Subject matter experts rarely refer to themselves as SMEs and they certainly don’t find that role on their job descriptions! We need to approach them

January 17, 2007

Tip #152: Educating Managers About Training

I blame it on the approach that many college professors still model. If lecture is good enough for higher education, then many business owners and

January 8, 2007

Tip #151: The Source of My Inspiration for Business

I have four brothers- and all five of us are in business for ourselves. I have owned my own training and consulting firm for over

January 6, 2007

Tip #111: Employee Orientation

I recently received an inspiring example of what can be done to bring learning alive in an employee orientation program. As some of you may

April 3, 2006

Tip #110: Creating Playlists

I suppose I should begin by saying that I use a Mac computer and laptop, which may make it somewhat easier to create playlists using

March 30, 2006

Tip #107: Evaluation

The ninth and last step in the comprehensive nine step LESSON PLANning Process is: STEP 9. ARRANGE TO EVALUATE IF THE TRAINING NEED HAS BEEN

March 11, 2006

Tip #75: Building interaction into a 30 minute lecture

The Challenge: You have only thirty minutes to cover a lot of information, yet know you should use some discussion to break up the lecture.

June 23, 2005

This older Chinese woman has her chin in her hands as her amygdala processes her sad emotions.

Tip #68: Managing Difficult Participants- The Complainer.

Difficult Behavior: Complains about anything and everything, including: the room, materials, topics, instructor, organization, weather, refreshments, etc. Focus is on what is wrong or bad

May 5, 2005

It is possible that this black man holding his head just made a high-stakes mistake.

Tip #67: Managing Difficult Participants- The Quiet One or Withdrawer.

Difficult Behavior: Quiet, non-participative, passive in the group. Does not make an effort to become part of the discussion. Can be shy, depressed, afraid, tired,

April 30, 2005

How to Work It Out So You Don’t Work Each Other Over

Tip #66: Managing Difficult Participants- The Fighter or Arguer

Difficult Behavior: Is quick to find fault with the material or instructor. Picks apart statements in an inappropriate way. Often is angry, but will not

April 23, 2005

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