Tip #66: Managing Difficult Participants- The Fighter or Arguer
Difficult Behavior: Is quick to find fault with the material or instructor. Picks apart statements in an inappropriate way. Often is angry, but will not
Difficult Behavior: Is quick to find fault with the material or instructor. Picks apart statements in an inappropriate way. Often is angry, but will not
Difficult Behavior: Has opinions on every subject and states them in a very authoritative manner. Other participants and the trainer find it hard to disagree
The aroma of coffee. The scent of perfume or cologne. Stale stuffy air in a room without proper ventilation. The caustic chemical stink of cleaning
Music can be used so many different ways during a training program. The following is a medley of practices and thoughts on the subject: I
We have all experienced how music can change our mood, calm us down or pep us up. A number of years ago, I experienced how
Tables, charts and diagrams can help to make ideas and relationships more tangible. Examples can be found on our website at: https://laurelandassociates.com/learning_tips.htm. Tables can be
Pictures, whether on the wall, in handout materials, or created by the participants during the session, can add immediacy, color, and vibrancy to concepts. Also,
Jeff Anthony of Anthony Consulting has introduced me to the visual and organizational impact of a wall process map. One use of a wall process
There are three elements that contribute to an effective presenter’s platform, or stand-up training, effectiveness. The first is posture: how you physically carry yourself. Do
Studies of how the brain works have shown that learners can absorb and retain a limited number of items or concepts at one time. When
In his excellent book: The Accelerated Learning Handbook, Dave Meier advises: “Make sure to get people out of their seats and provide opportunities for physical
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