“Work is learning and learning is the work.” Harold Jarche
The latest learning and development concept is learning in the flow of work.
Learning in the Flow of Work
What are we talking about? As employees do their jobs, a question or problem may arise. Then, the same way many of us turn to Google or Youtube for answers, the employee accesses some knowledge base or subject matter expert for a quick answer or solution. This happens while the employee is still engaged in his or her work, so the work progresses as the employee receives the answers s/he needs.
It’s a wonderful idea. I imagine learning and development folks building a knowledge hub replete with frequently asked questions or … Read the rest