Tip #764: Oh Yeah? Make Me!

On March 18, 2019, Posted by , In trainers, By , With Comments Off on Tip #764: Oh Yeah? Make Me!

“The most important thing in communication is hearing what isn’t said.” Peter Drucker

Laura Arellano  gave a wonderful workshop at the Training 2019 Conference in Orlando, titled Techniques for Handling Resistant Learners.

Ms. Arellano spoke about the learning brain, which she says is composed of the conscious mind and the subconscious mind (otherwise known as the reptilian brain located in the amygdala). According to her, the job of the subconscious mind is to do what the conscious mind tells it to.

She believes that there are four major roots of resistance: (1) priorities (other things to do); (2) relevance (how does this relate to my job?); (3) boring (lecture-based); and (4) fear (of change, of job loss, of … Read the rest