“We’ve got to put a lot of money into changing behavior.” Bill Gates
In the two previous Tips, we addressed the first two reasons why management training fails: it focuses on skill deficits instead of performance, and it occurs outside the manager’s organizational context and culture. In this Tip, we focus on the third and final reason for the failure of management training.
The third reason why management training fails is because it does not reinforce application of new knowledge or a change in behavior.
Once managers leave a training class, they are highly unlikely to apply what they have learned because they do not feel confident enough in their new skill. There is also nothing to ensure … Read the rest
“The culture of a workplace- an organization’s values, norms and practices- has a huge impact on our happiness and success.” Adam Grant
In last week’s Tip, we looked at the first reason why management training fails: It focuses on skill deficits rather than performance. In this Tip, we will focus on the second reason, and address the third and final reason in next week’s Tip.
The second reason why management training fails is because It occurs outside of the managers’ organizational context and culture. When managers attend off-site workshops, the instructor does not know and cannot incorporate reference to the individual managers’ organizational policies or procedures. It is unreasonable to expect otherwise. Unless the training program provides … Read the rest
“It’s all to do with the training: you can do a lot if you’re properly trained.” Queen Elizabeth II
There are three key reasons why management training fails:
- It focuses on skill deficits rather than performance,
- It occurs outside of the managers’ organizational context and culture, and
- It does not reinforce application of new knowledge or behavior.
In this Tip, we’ll focus on the first reason. We’ll cover the remaining reasons in subsequent Tips.
Reason #1 for management training failure: it focuses on general skill deficits rather than specific performance.
Unless the training program is exclusively for one organization or an intact team, typical management training is concerned with developing managerial skills rather than tackling performance problems within … Read the rest