“At the end of the day we are accountable to ourselves-our success is a result of what we do.” Catherine Pulsifer
There is a lot of information these days about how to measure the impact of a training program, including Kirkpatrick’s model, return on investment and return on expectations. All of this is well and good. But they all depend on the learners’ commitment to using what has been learned- and changing their behavior for better performance. Other than getting the learners’ supervisors to reinforce and monitor the application of new learning, there is little advice regarding how to instill in the learners themselves a commitment to change.
I’ve written about the Peer Learning Group model that involves two 90-minute … Read the rest