Tip #649: Feedback Models MMC Through SBI

On November 28, 2016, Posted by , In management and leadership, By , , With Comments Off on Tip #649: Feedback Models MMC Through SBI

“Regular feedback is one of the hardest things to drive through an organization.” Kenneth Chenault 

I found 20 performance feedback models defined by acronyms. We looked at 1-5 in Tip #647 and 6-10 in Tip #648. Here are 11-15:

  1. MMC: Medals, Missions, Clear Goals
  1. RIGHT: Respectful, Issue Specific, Goal Oriented, Helpful, Timely
    • Respectful: Show respect so the employee is more willing to listen.
    • Issue Specific: Stay centered on the performance, not the person.
    • Goal Oriented: Aim to improve performance.
    • Helpful: Use a helpful tone.
    • Timely: Give feedback when there
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Tip #648: Feedback Models BOOST Through GROW

On November 21, 2016, Posted by , In management and leadership, By , , With Comments Off on Tip #648: Feedback Models BOOST Through GROW

“Feedback is the breakfast of champions.” Ken Blanchard

I found 20 performance feedback models defined by acronyms. We looked at 1-5 in Tip #647. Here are 6-10:

  1. BOOST: Balanced, Observed, Objective, Specific, Timely and Two-Way
    • Balanced: Focus evenly on the employee’s areas of development and strengths.
    • Observed: Explain what the supervisor observed, not what the supervisor thinks or feels about the issue.
    • Objective: Focus only on the actions and outcomes in a descriptive rather than evaluative manner.
    • Specific: Provide specific examples of the observed behavior.
    • Timely: Give feedback as soon as possible after the activity. https://www.ucl.ac.uk/medicalschool/teaching-portal/teaching-skills/teaching-resources/giving-feedback
  1. COBS or CORBS: Clear Statement, Owned, Regular, Balanced, Specific
    • Clear Statement: Give clear and concise information.
    • Owned: Use “I” statements to indicate how the
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Tip #647: Feedback Models ABC through BET

On November 14, 2016, Posted by , In management and leadership, By , , With Comments Off on Tip #647: Feedback Models ABC through BET

We all need people who will give us feedback. That’s how we improve.” Bill Gates

I thought it would be interesting to see the types of feedback models out there. I found 20 that could define themselves in acronyms!! We’ll look at five models at a time. As we do, please see if any of these resonate with you, either because you use this approach already or you can see the value in using it.

  1. ABC: Action, Because, Could We
    • Action: Present data that supports the specific issue to be addressed.
    • Because: Explain the importance of addressing the issue due to its impact on the effectiveness of the employee, team and/or organization.
    • Could We: Identify resources, needs and action
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