“If you want to achieve excellence, you can get there today. As of this second, quit doing less-than-excellent work.” Thomas J. Watson, Sr.
When I recently conducted on-line research to identify the key factors that contribute to organization success, I discovered a reference to the “EFQM Excellence Model.” This sparked my curiosity, so I looked into it- and this is what I learned:
The EFQM Excellence Model is “a non-prescriptive framework for organizational management systems, promoted by EFQM (formerly known as the European Foundation for Quality Management) and designed for helping organizations in their drive towards being more competitive.” [Wikipedia]
What I like about the EFQM Excellence Model is that, at least for me, it provides a very clear and … Read the rest