“Celebrate what you want to see more of.” Thomas J. Peters
“Begin with the end in mind.” Steven Covey
Training programs typically end with the participants quickly completing an evaluation sheet. The activity is fine but the timing is problematic.
Trainers spend the entire session attempting to create connections between the participants to build a learning community. When participants complete an evaluation at the very end of the program, it takes all of the energy out of the learning environment. Their focus immediately goes inward and they stop communicating with those around them.
There is a better alternative. Make evaluations the next-to-last activity in the session. Then use one or more of these four more engaging, physical and interactive activities … Read the rest
“Mistakes are a fact of life. It is the response to error that counts.” Nikki Giovanni
Trainers generally get feedback from their program participants at the end of a session when the participants are asked to complete a written evaluation sheet. No one really enjoys being criticized, especially when great effort has been made to do something as effectively as possible. It is also unpleasant to be blindsided by negative comments when the trainer has believed the training went well. Avoiding these three mistakes should make the evaluation process more manageable and less upsetting.
Mistake #1: Not creating a learning contract with the participants.
A learning contract is a verbal commitment to let the trainer know (privately) as soon … Read the rest