“Management is about arranging and telling. Leadership is about nurturing and enhancing.” Tom Peters
We want employees to be engaged and effective in their jobs. Engaged employees mean better morale and increased productivity, which mean increased profitability.
We know that how, when and what managers communicate to their employees have a significant impact on employee performance.
A recent Gallup report, State of the American Manager: Analytics and Advice for Leaders, found that “engagement is highest among employees who have some form (face to face, phone or digital) of daily communication with their managers…The best managers make a concerted effort to know their employees and help them feel comfortable about talking about any subject, whether it is work related or … Read the rest
“At 211° F water is hot. At 212° F it boils. With boiling water, comes steam. And steam can power a locomotive. It’s the One Extra Degree that makes all the difference.” Mac Anderson
When employees work in order to gain something else, they are operating from an extrinsic, or external, motivation. For example, employees may first come to a job simply to get a paycheck (an extrinsic reason).
However, if the employees feel valued, have sufficient challenge, and are successful in the job, they may start to come to work because they feel good about the job itself (an intrinsic reason). Employees have intrinsic motivation when they receive satisfaction from the work itself.
Converting extrinsic employee motivation to intrinsic … Read the rest
“Three people were at work on a construction site. All were doing the same job, but when each was asked what the job was, the answers varied. Breaking rocks, the first replied. Earning my living, the second said. Helping to build a cathedral, said the third.” Peter Schultz
If a business wants to be effective in this (or any other) economy, the key is to make sure employees can be as productive as possible. This can be accomplished by helping employees feel valued and important, as well as helping them see the big picture.
Why should businesses help employees feel important?
An employee who feels valued and important is much more likely to come to the job with pride and … Read the rest