Tip #684: Engagement or Redirection?

On August 15, 2017, Posted by , In management and leadership, By ,, , With Comments Off on Tip #684: Engagement or Redirection?

“Engagement may have been optional in the past, but it’s pretty much the whole game today.” Gary Hamel

I recently read about a Forrester Research report on employee engagement (or the lack thereof). It was based on round-table discussions with 40 senior managers from different companies.

The report noted that constant work and communication are two keys to maintaining employee engagement. However, the report also advised employers to “minimize the increased pressure at work.”

I assume that the basis for the recommendation for constant work is the idea that employees who are always busy either are engaged or have no time to become disengaged.

I do wonder at the type of constant work the polled managers had in mind. … Read the rest

Tip #577: A Business Was Lost For Want of a Daily Talk

On July 13, 2015, Posted by , In management and leadership, By ,,,,,,, , With Comments Off on Tip #577: A Business Was Lost For Want of a Daily Talk

“Management is about arranging and telling. Leadership is about nurturing and enhancing.”  Tom Peters

We want employees to be engaged and effective in their jobs. Engaged employees mean better morale and increased productivity, which mean increased profitability.

We know that how, when and what managers communicate to their employees have a significant impact on employee performance.

A recent Gallup report, State of the American Manager: Analytics and Advice for Leaders, found that “engagement is highest among employees who have some form (face to face, phone or digital) of daily communication with their managers…The best managers make a concerted effort to know their employees and help them feel comfortable about talking about any subject, whether it is work related or … Read the rest